Microsoft 365 Administration
Tenant management, licensing, users, groups, Exchange Online, Defender, and secure configuration basics.
Heimdall Servers is a hands-on portfolio documenting Microsoft 365 administration, Entra ID, Exchange Online, email security, Linux, Docker, NGINX Proxy Manager, Cloudflare, and self-hosted systems.
About
This portfolio focuses on real-world IT work: identity, email, tenant administration, endpoint support, documentation, troubleshooting, and infrastructure practice.
Tenant management, licensing, users, groups, Exchange Online, Defender, and secure configuration basics.
Entra ID, MFA, Conditional Access, risky sign-ins, admin protection, and break-glass planning.
Linux, Docker, Portainer, NGINX Proxy Manager, Cloudflare DNS, and self-hosted services.
Homelab Map
The lab is where services are tested, broken, documented, rebuilt, and improved. It connects Linux administration, Docker containers, reverse proxy routing, DNS, SSL, and monitoring-style thinking into one practical environment.
Certifications
Cloud concepts, Microsoft 365 services, security, compliance, licensing, and support fundamentals.
Entra ID, MFA, Conditional Access, application access, identity governance, and identity security.
Tenant administration, identity, security, compliance, apps, and Microsoft 365 operational management.
Defender XDR, Sentinel, alert triage, investigations, hunting, and response workflows.
Resume
A web-friendly overview pulled from Omar Garcia’s professional resume, with a direct download available below.
Professional Summary
Over 10 years of IT and telecommunications experience, including 6+ years supporting managed services clients. Experienced with Microsoft 365 administration, Intune, SharePoint, Windows Server infrastructure, networking, VPNs, firewalls, virtualization, cloud migrations, CCTV, access control, structured cabling, hospitality technologies, backup, and disaster recovery.
Escalation support, Microsoft 365 tenant administration, Exchange Online, DNS, SharePoint, Intune, file servers, virtual machines, VPNs, firewalls, switching, wireless networks, documentation, migrations, backups, and onsite deployments.
Systems administration and technical support across multiple client environments, including Microsoft 365, endpoint management, networking, business-critical applications, backup administration, and infrastructure projects.
Managed SMB support, ticket triage, client follow-up, Microsoft 365, Windows Server, endpoints, networking, cloud services, backup monitoring, restorations, documentation, migrations, CCTV, and onsite project work.
Business and residential internet, voice, video, cabling, routers, wireless networks, site surveys, escalated troubleshooting, and technician mentoring.
Technical Notes
These can become portfolio posts later. Keep them sanitized: no client names, private screenshots, domains, IPs, or internal ticket data.
SMTP AUTH, Exchange connectors, app passwords, legacy MFP limitations, and mail-flow troubleshooting.
MFA, admin accounts, risky sign-ins, trusted locations, break-glass access, and rollout planning.
Cloudflare DNS, reverse proxy hosts, SSL certificates, Docker services, and clean deployment notes.
Contact
Add LinkedIn, Microsoft Learn, GitHub, or a professional email when ready.